Tracy's Automotive Tire Pros

Tracy’s has helped me with auto care for 5+ years. Their team always takes good care of me and my vehicle. I usually come here for oil changes. They are quick!

Every time I have to take my car in, I’m treated with respect and not talked down to. They explain everything before moving forward so that I am aware of the cost. They have always been so kind and taken great care of my vehicle.

I used this location many years ago bc my husbands family business did work for them. After a horrible experience at discount tire, I chose to come back and try Tracy’s again. I looked up their website and I called the number. It rang the downtown location and apparently that location couldn’t look up tires by make and model of car and they advised if I wanted tires to go to the 21st location. As soon as my husband and I walked in we were ignored. The manager Shane was very inattentive, rude, short tempered, and does not understand what being a leader means or how to treat potentially new clients. Will never go back to them and I will be telling my in-laws ab this experience.

I have had a lot of work done on my cars and I have had some unfortunate experiences but Tracy's tops them all. I live in phoenix so I tried to help my sister out in Wichita. I called several shops around town to see who would be the most economical. Jokes on me. The final ticket price was well over the quoted cost. The manager of the shop had the worst communication that I had ever experienced. At the beginning, Adam said I could pay over the phone. When push came to shove they made my sister use cash. I had to wire money to my sister to help. They finally fixed the issue but the customer service was horrendous. Multiple times Adam suggested that my sister, simply sign over …

The People here have been so good to me, and kind, polite, respectful, and ever so helpful!!! Austin showed me the best customer service I have ever had at an Automotive place in my entire life!!! Thanks Austin!!!!!!!